1. Who we are

Royal Offer Garden is an editorial comparison website focused on UK-facing casino reviews and promotional summaries. We are not a gambling operator and we do not open player accounts, accept stakes or process withdrawals. When this policy says “we”, “our” or “us”, it refers to the people responsible for running the website and the limited systems needed to publish, secure and improve it. Questions about privacy can be sent to dataprotection@royaloffergarden.co.uk.

2. Scope of this policy

This page applies to personal data collected through the website, related contact emails and routine site administration. It covers information you provide directly, information recorded automatically by the site and records created when you interact with consent tools or communication channels. Separate websites linked from Royal Offer Garden, including any casino partner site, operate under their own privacy notices. You should read those notices before registering or submitting personal details to a third party.

3. Data we may collect

The data we handle can include your email address if you contact us, the content of your message, technical details such as browser type and approximate device information, pages visited on the site, referral source, IP address or shortened network identifiers used for security and analytics, and local storage records showing whether you confirmed age or made a cookie choice. We do not ask readers to create gambling accounts with us and we do not request payment card details, copies of identity documents or gameplay history. If you volunteer extra information in an email, we will only use it to respond and keep an appropriate record of the exchange.

4. How data is collected

Some information is supplied by you, usually when you email us. Other information is collected automatically through server logs, browser requests and analytics tools used to understand performance, breakages and broad readership patterns. We also use consent and age-gate records stored locally on your device so the site can remember your previous choice and avoid repetitive prompts. Those records are limited in scope and are not designed to profile gambling behaviour.

5. Purposes of processing

We use personal data to operate and secure the website, respond to correspondence, investigate technical faults, prevent misuse, maintain basic analytics, document consent choices, honour legal obligations and improve editorial presentation. Analytics are used to answer practical publishing questions such as whether readers abandon long pages immediately, whether a mobile layout fails at a certain width or whether important safer-gambling material is being overlooked. We do not sell reader data and we do not use personal data to make automated gambling decisions about you.

6. Lawful bases under UK GDPR

Depending on the context, our lawful basis may be legitimate interests, consent, compliance with a legal obligation or steps taken at your request before entering correspondence. Legitimate interests support routine security logging, fraud prevention, site maintenance and measured analytics where those interests are balanced against your rights. Consent supports optional cookies and local storage choices where required. If you write to us, processing your message is normally necessary so we can answer the request you chose to send.

7. Cookies, local storage and similar tools

Royal Offer Garden uses a limited set of technologies to keep the site functional and to remember whether you have already confirmed you are an adult and whether you accepted or declined cookies. These records are stored through the keys used by the site interface and exist to improve continuity rather than to build a behavioural dossier. More detail is available in our Cookies Policy. You can also clear local storage through your browser settings, although doing so will reset the prompts the next time you visit.

8. Sharing data with third parties

We may share limited data with service providers who help us host, secure, analyse or maintain the website, but only where that sharing is necessary and proportionate. Those providers are expected to protect the information they receive and to process it only for authorised purposes. We may also disclose information if required by law, regulatory request or where disclosure is reasonably necessary to protect the rights, safety or integrity of the site. We do not pass your personal information to casino operators merely because you read a review page.

9. International transfers

Some technical providers may process data outside the United Kingdom. Where that happens, we aim to use providers with recognised safeguards and contractual protections suitable for UK GDPR compliance. The exact transfer route can depend on the service involved. Our goal is to avoid unnecessary movement of personal data and to keep the amount of information transferred as small as practical for the task being performed.

10. Retention periods

We keep personal data only for as long as there is a valid reason to do so. Correspondence may be retained for a reasonable period to answer follow-up questions, maintain an internal record and defend legal claims if needed. Security logs and diagnostic records are kept for the shorter of operational need or the relevant retention setting applied by the technical service in use. Consent and age-confirmation records stored in your browser remain until cleared by you or overwritten by later choices.

11. Your rights

Under UK data protection law, you may have rights to access personal data, request rectification, ask for erasure, restrict certain processing, object to processing based on legitimate interests, request portability where applicable and withdraw consent where processing relies on consent. These rights are not absolute, and some may be limited where legal obligations or compelling grounds apply. If you wish to exercise a right, contact us with enough detail for identification and context. We may need to verify your request before acting on it.

12. Complaints and contact

We would prefer the chance to address privacy concerns directly first. Please contact dataprotection@royaloffergarden.co.uk or contact@royaloffergarden.co.uk if something in this policy seems unclear. You also have the right to complain to the Information Commissioner’s Office if you believe your data has been handled unlawfully. We may update this policy when the site changes, so please review it periodically for the latest wording.